Archive for Leaks

April Billing

Hello Residents of Pine Cove!

April billing (due May 1, 2024) has gone out. If you get emailed bills, you should have already received yours.

The bi-monthly minimum is $80.00 for two month billing period, excluding any water usage. Water usage is billed as follows:
$8.00 per thousand gallons from 0 to 7,500 gallons
$10.00 per thousand gallons from 7,500 to 15,000 gallons
$12.00 per thousand gallons over 15,000

Water bills are mailed around the 1st of the Billing Month (even months). All bills are due and payable by the 1st of the following month (odd months). Any bill not paid by the due date will be termed delinquent and subject to a $15.00 late fee and/or termination. If shut off, a reconnect fee of $75.00 will be charged, in addition to the current amount due, to re-establish service.

There are several ways to pay your bill. ACH Auto Draft is a free service; the payment is automatically taken out of your bank account (filled out form required). You can log on to your account online, and pay with a Visa/Mastercard/Discover, or E-check. To register your account online, you will need your account number, and the Municipality Code which is PineCoveWDCA. Go to www.pcwd.org and click the “Billing” tab and the Payment option link. Next, click on the www.ub-pay.com link and register your account from there. You can come into the office and pay by check, cash, or card (one person at a time). Call with a credit/debit card (Please note that there is a convenience fee of $3.00 per hundred dollars charged if using a credit card). Drop payments thru the slot on the front door or mail a check or money order.

Posted in: Around the District, Billing, Community, Company News, Customer Infomation, From the Office, Leaks, Pine Cove Water District, Uncategorized, Water Bills

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Simple Ways to Save Water

WaterSense Flo

There are many simple things we can do to save water. Click the above link and learn from the water-efficiency hero Flo what you can do today to help protect our water supply!

Play the WaterSense game or engage with your family with some fun, downloadable PDF’s! Move the water-efficiency hero Flo through water pipes and answer water-efficiency questions while avoiding water-wasting monsters. Use the information you’ve learned on this Web site to test your knowledge.

Posted in: Around the District, Community, Conservation, Customer Infomation, From the Office, Leaks, Pine Cove Water District, Recycling, Water Conservation

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Thank you James Ingram for the beautiful picture here at PCWD. We are embracing the chill & enjoying the views!

Quick Reminder: If you are leaving your mountain home, be sure to turn off the customer valve and empty all the drains.

If you don’t know where your customer shut off valve is at the street, please call during normal business hours to waive a service fee and we’ll guide you. If you call after hours, there will be a fee starting at $15. An emergency leak or busted pipe call after hours could incur a fee starting at $50.

If you notice any leaks, call us immediately. Upon confirmation of the leak you could receive a $25 gift card to a restaurant in town.

Regular Office Hours: 9am – 4pm; 951-659-2675
After Hours Emergency Line 951-294-8282

Posted in: Community, Conservation, Customer Infomation, Customer Valve, From the Office, Leaks, Pine Cove Water District, Snow, Storms, Weather, Weekend, Winter

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Today’s Decisions Affect Tomorrow’s Reality

The world that we live in today is a world where an ever-increasing population places larger demands on the earth’s finite resources. The manner in which we use these resources, determines the kind of world we leave to our children and future generations.

Water is a precious commodity in southern California. More than 70% of California’s total precipitation falls in the northern half of the state, however, 80% of California’s water demand is in the southern portion of the state. Southern California largely depends on water imported from northern California and from the Colorado River. Both local and imported water sources can be severely affected by drought, and imported water supplies have become increasingly uncertain as a result of demands by other regions. Currently, all mountain communities are facing water shortages that make water conservation increasingly important! Over demands have caused many residents to realize that preservation of our mountain environment and quality of life depends substantially on how we manage our limited water resources.

Conservation must become a way of life!

The situation today is crucial. The quickest, most certain way to begin to save water immediately is to conserve water at home. Less than half the water you use is used inside your home. The rest is used outdoors, mainly watering home landscaping. Most families can reduce water use by simply changing and learning to reduce water waste inside and outside our homes.

Outdoors:

  • Scale back and limit landscaping
  • Water your lawn only when it needs it (in the morning or late afternoon)
  • Reduce or replace lawn areas with spaces like patios and walkways
  • Review, repair, and retrofit irrigation systems so they are water efficient and deliver only water that is needed
  • Re-landscape with plants that use less water and retrofit or install appropriate irrigation to match
  • Pick up wood chips here at Pine Cove Water District; Adding a layer of mulch around trees and plants will help reduce evaporation and keep the soil cool
  • Instead of a water hose, use a broom to clean driveways and sidewalks

Indoors:

  • Limit your showers. Also, fill the bathtub halfway or less
  • Turn off the faucet when you brush your teeth
  • Install low-flow shower heads in the bathroom
  • Install a water-efficient toilet
  • When it’s time to replace appliances, choose a water-efficient dishwasher and washing machine
  • Run ONLY full loads in the dishwasher and washing machine
  • Fix leaky faucets and toilets as quickly as possible

Posted in: Around the District, Community, Company News, Compost, Conservation, Customer Infomation, Drought, Freebies, From the Office, Garden, Homesteading, Leaks, Mulch, Pine Cove Water District, Rain, Rain Water Harvesting, Re-purposing, The Garden, Uncategorized, Water Conservation, Wood chips

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Martin Luther King Jr. Day

In observance of Martin Luther King Jr. Day Pine Cove Water District will be closed Monday January 15, 2024. If you would like to make a payment while we are closed you can do so online through our webpage or drop it though the office door slot. We will return in the office Tuesday morning at 9am. If you have a water emergency throughout this time, like a burst pipe or leak please call the on call emergency line (951) 294-8282.

Posted in: Around the District, Community, Company News, Customer Infomation, From the Office, Holidays, Leaks, Pine Cove Water District, Upcoming Events

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Are you storm ready?

RivCo Ready on Instagram posted a very important Storm Preparedness checklist. Are you ready? It’s coming back for us.
Remember to turn your customer valve off if leaving your property for an extended amount of time.

 

Posted in: Around the District, Community, Emergencies, From the Office, Frozen Pipes, Hazardous Weather Outlook, Leaks, Pine Cove Water District, Rain, Road Conditions, Snow, Storms, Water Conservation, Weather, Winter

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Extreme Winter Weather Precautions!

The weather station is predicting some inclement weather coming up soon. Here are some reminders of important steps you can take to protect yourself, your pet (if applicable) and your dwelling during very cold, icy and snowy conditions.  These steps will help you be prepared for any extreme freeze in your area and help you stay safe and warm.

Pitch In:
When cold weather and extreme snow storms hit, it is important for everyone to pitch in and be a community. Things you can do to help include:  If you are clearing snow from your car or around it, please place any snow onto grassy areas.  Please don’t place snow onto sidewalks, roadways, fire hydrants or other areas that have already been cleared.

Heat:
Set your heater on at least 60-65 degrees and leave it on until any threat of a freeze is over. If there is an extreme risk of freezing, leave your faucets dripping a very small amount of water – both your hot water and cold water. Leave cabinet doors under any sink area open so warm air can circulate around pipes.

Space Heaters:
We recommend that you not utilize a space heater unless absolutely necessary.  But, if you are utilizing one there are important steps you must take.  Please read the manufacturer’s instructions and warning labels carefully.

Some key things to consider include:
Keep it at least three feet away from any other object – including papers, clothing and rugs – and maintain a three-foot radius around the space heaters.  Place space heaters on level, flat surfaces. Never place heaters on cabinets, tables, furniture or carpet. Be sure to never leave a space heater unattended, and turn it off when you’re leaving a room or going to sleep.  Plug space heaters directly into a wall outlet. Do not use an extension cord or power strip, which could overheat. Do not plug any other electrical devices into the same outlet as the heater.

Ovens & Candles:
Please do not in any instance ever use your oven to provide any heat. While it is ok to cook with the oven door closed, leaving oven doors open, even just a crack, can omit carbon monoxide (CO), which can lead to carbon monoxide poisoning. Never leave lit candles unattended or burning close to any papers, clothing, rugs or curtains.

Other Ways to Stay Warm at Home:
Consider placing rolled up towels at the base of any exterior door – especially any patio doors. This will help keep any slight cold drafts from entering. If needed, grab a blanket and a sweatshirt and head over to the warming center located at the town library. Consider grabbing a hot cup of coffee or tea on your way.

No Frozen Pipes:
Keep faucets running at a slow drip. This will ensure constant water circulation through the pipes and help prevent the water from standing still and freezing. Also, keep your dwelling heated to at least 60-65 degrees Fahrenheit. If the temperature falls below 60 degrees, the pipes may freeze and break, causing a leak that will more than likely affect not only your home, but all those surrounding you.

Braving the Cold:
If you have to go outside, dress in lightweight layers. Using several thinner layers can provide better insulation than one or two thick layers. If possible, the first layer should be long underwear made out of a nonabsorbent material. If you have to be outside for an extended period of time, make sure your feet stay dry. This is key to keeping our bodies warm. To keep feet dry in cold, snowy weather, wear waterproof boots and socks made of fleece, IsoWool or similar type fabrics. In extreme winter conditions, ice accumulation is often inevitable. Please take extra caution when navigating exterior stair wells, sidewalks, parking garage/lots, etc..

Keeping Pets Safe & Warm:
Our pets will need to go outside regardless of weather conditions. So if you are a pet owner, put booties on their paws before taking them outside. Cold air, sleet and snow can give pets chapped paws and itchy, flaking skin. And if their paws aren’t covered, pets can risk exposure to dangerous chemicals from ice-melting agents that they may then lick off of their bare paws. Again, if you don’t have booties available, your socks will do the trick. And be sure to check their paws when they come inside as chunks of ice can get stuck in between their paws.

Don’t Forget Your Ice and Snow-Covered Car:
Keep your gas tank full. Cold temperatures can cause condensation to form on the walls of a nearly empty gas tank. Soon, that water can drip down into the gas. Since water is heavier than gas, it will eventually sink to the bottom of the tank, where it can make its way into the fuel lines and freeze, blocking the flow of gas into your engine and stranding you.

 

Stay safe and warm this season.

Posted in: Around the District, Community, Customer Infomation, From the Office, Hazardous Weather Outlook, Leaks, Pets and Animals, Pine Cove Water District, Snow, Storms, Weather, Winter

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Fall Preparation for Winter Precipitation

When the beautiful fall leaves turn and the air becomes crisp is a good time to think about how to prepare for the coming cold months. It is important to make sure your home is ready for the coming winter. Winter can cause cause costly bills. Heating costs can double if your windows are poorly insulated or if the heating system is out-of-date. Plumbing can break or burst creating extensive damage to your home and high water bills. To prevent damage, it is just as important to winterize your home even if it will be vacant for long periods of time. Making proper precautions to ensure your home is prepared for winter can save you time, money and a lot of unnecessary hassle.

  • Learn how to properly shut off your water valve (in case a pipe bursts) and turn your water off every time you leave your mountain home.
  • Insulate pipes with insulation and wrap any exposed pipes.
  • Clean your gutters; make sure water can flow freely through your gutters to avoid icicles and ice dams.
  • Change your ceiling fans clockwise to force hot air at the ceiling towards the floor.
  • Replacing the filters in your forced heating unit improves the efficiency of your unit.
  • Window insulation film can help keep heat from escaping out your windows.
  • Winterize your home to extend the life of your fuel supply by insulating walls and attics, caulking and weather-stripping doors and windows, and installing storm windows or covering windows with plastic.
  •  The simple act of installing a storm door can increase energy efficiency by 45%, by sealing drafts and reducing air flow
  • Placing a rolled towel at the bottom of your exterior door or a draft guard prevents heat from leaking out.
  • Maintain heating equipment and chimneys by having them cleaned and inspected every year. Your chimney doesn’t necessarily need to be swept every single year, but it does need an annual inspection. Wood stoves, however, should be swept more often.
  • Trim tree branches near your windows, roof, or parking areas before the weight of winter ice and snow can cause them to snap.
  • Inspect your home for any openings where animals could use to get inside. Make sure your fireplace flue or damper is closed, as bats, birds and squirrels are known to get inside this way.
  • Winterize your house, barn, shed or any other structure that may provide shelter for your family, neighbors, livestock or equipment.
  • Keep fire extinguishers on hand, and make sure everyone in your house knows how to use them. House fires pose an additional risk, as more people turn to alternate heating sources without taking the necessary safety precautions.
  • It is wise to communicate with a trusted  friend or neighbor if you plan to be gone for a prolonged period of time and make sure they have your contact information. Taking these steps can help protect your home from theft, water damage, and heating or electrical system issues while you are away.

Early this year we experienced extreme low temperatures and lots of snow. Pine Cove lost of over a million gallons of water in February and March this year. This loss was a result of many leaks around the District and caused by freezing temperatures. PCWD always recommends turning your water off at the street customer valve to prevent any water disasters or leaks. Conserving water whenever possible is important to this District.  Pine Covers are very aware and are cautious about conserving water as much as possible.  If you  aren’t sure how you can reduce your water usage,  we have many water conservation tips here on the blog and on our website at pcwd.org that are useful for conserving water both inside the house as well as outside.

Posted in: Around the District, Community, Conservation, Customer Infomation, Customer Valve, From the Office, Frozen Pipes, Leaks, Pine Cove Water District, Storms, Water Conservation, Weather, Winter, winterizing

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Update On Leaks Around the District

In the last month we have experienced very cold temperatures and with cold temperatures comes an increased risk of frozen or burst pipes and leaks. In the past four weeks the workers have been out searching, listening, and assessing for leaks. Countless hours of digging to uncover water meters. Many emergency shutoffs have been called in because of leaks. The water production had doubled in a short time and with all the leaks we found combined the total of water is a minimum of 1,200,700 gallons. Wow.

There were 25 leaks located around the district and 20 of them are not full time residents and they did not shut the water off at the street at the customer valve.

We appreciate all the help from our customers in locating a leak and as always you will receive a leak reward for calling in a confirmed leak on a property tat isn’t your own. As always we highly recommend shutting off your customer valve at the street if you plan to leave your mountain home for 24 hours or more.

Posted in: Around the District, Community, Company News, Leaks, Pine Cove Water District

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