Archive for From the Office

Pine Cove Area Clean Up

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Pine Cove Property Owners Association with cooperation from Pine Cove Water District is hosting a trash clean up day.

On Saturday, September 25th from 9am – 4pm, you can bring your trash to the large bin located at the PCWD Dutch Flat Facility on 25384 Franklin Dr. (follow the signs off Highway 243).

FOR PINE COVE RESIDENTS ONLY. Proof of Residency required (example: a water bill).

*NO CONTRACTORS PLEASE*

This bin will take household trash, yard trash and a small amount of construction debris.
NO chemicals, tires, or large appliances.
There will be a tractor available on site to help with heavy items.

Free curbside pickup will be available that day BY APPOINTMENT – Call Andy at 505-603-3672 on a first come first serve basis.

Pine Cove Clean UpDownload
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Posted in: Around the District, Community, Customer Infomation, Freebies, From the Office, Pine Cove Water District, Upcoming Events

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MASKS REQUIRED TO COME INTO THE OFFICE

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Hello everyone.
A big THANK YOU to everyone that has helped in keeping our office as germ free as possible.
We have been very good over the last year+ and kept viruses at bay here at the Pine Cove Water District.

Lately, we have noticed that people either don’t see or ignore our multiple signs on the front door stating the requirement of wearing a mask before entering. Even though there is no “mandate” for mask wearing, as long as the numbers are high, we are requiring mask wearing and limited entry in the office.

PLEASE for the safety of EVERYONE, DO NOT come to our office without wearing a mask. Even if you are dropping off a payment.

No mask? Don’t want to wear a mask? Put the payment through the mail slot in the front door, mail, or call in.

It is extremely frustrating to go through these safety measure to have our notices completely ignored.

Please please please, help us stay safe.

Thank you.

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Posted in: Community, From the Office, Pine Cove Water District

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August Billing

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August billing is going out this week. If you get emailed bills, you should’ve already received yours.

This months mailed billing includes a notice of Possible Water Conservation Changes, a family friendly Wildfire Readiness event on August 7th, a flyer from the fire department with Wildland Fire Safety for Your Livestock and Pets, as well as an informational brochure from National Weather Service San Diego with helpful information. In case you don’t get the paper mailing, I’ve attached those items here.

Possible Water Conservation Changes
Let’s Get Wildfire Ready Event
Wildland Fire Safety for Your Livestock and Pets
National Weather Service San Diego brochure

Water bills are mailed around the 1st of the Billing Month (even months). All bills are due and payable by the 1st of the following month (odd months). Any bill not paid by the due date will be termed delinquent and subject to a $15.00 late fee and/or termination. If shut off, a reconnect fee of $75.00 will be charged, in addition to current amount due, to re-establish service.

There are several ways to pay your bill.
ACH Auto Draft is a free service; the payment is automatically taken out of your bank account. (filled out form required).
You can log on to your account online, and pay with a Visa/Mastercard/Discover, or E-check. To register your account online, you will need your account number, and the Municipality Code which is PineCoveWDCA. Go to www.pcwd.org and click the “Billing” tab and the Payment option link. Next, click on the www.ub-pay.com link and register your account from there.
You can come into the office and pay by check, cash, or card. One person at a time with a mask.
Drop payments thru the slot on the front door or mail a check or money order.
Please note that there is a convenience fee of $3.00 per hundred dollars charged if using a credit card.

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Posted in: Billing, Customer Infomation, From the Office, Mountain Communities Fire Safe Council, Pets and Animals, Pine Cove Water District, Upcoming Events, Water Bills

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Do we have your correct information?

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Have you moved recently?
Have you gotten a new PO Box?
Have you changed your phone number?
New email address?

When a situation arises, it is important to us that we get a hold of you in a timely manner. Having to call multiple phone numbers that are disconnected or getting emails kicked back is not efficient and we really want to be as efficient as possible.

Please, please, please, make sure all of your information is updated in our system to avoid wasting time and materials.

Thank you!

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Posted in: Customer Infomation, Emergencies, From the Office, Pine Cove Water District

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Update from The PCWD Office

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Welcome to Summer!!
The sun is shining, the plants are blooming, and we are looking forward to seeing happy faces outside.

While the mask requirements have eased across the state, we are still staying extra diligent with asking people to mask up before coming into the office and limit amount of people that are in at a time.

Have you lost a pair of reader glasses? We have a pair here in the office that were left.

Bills are due July 1st. There is a $15.00 late fee that will be applied to all accounts that are not paid by the due date.
At this point, I’m not sure I would rely on the postal service to get your check to us in time but you can always drop off your payment night or day by coming in and saying hi or thru the slot on the front door.
You can log onto your account online and pay with a Visa/Mastercard/Discover, or E-check. There is a merchant fee of $3.00 per hundred spent for this option. To register your account online, you will need your account number and the Municipality Code of PineCoveWDCA. Go to our website at www.pcwd.org and click the “Billing” tab. Follow the links from there.
If you are signed up for the ACH Auto Draft payment option, your bill will be automatically paid on the 1st.

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Posted in: Around the District, Community, Customer Infomation, From the Office, Pine Cove Water District, Water Bills

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Apples, aphids, and ladybugs

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Little apple buds starting to appear

The sun is shining, the birds are building, and the foliage is blooming.
We have the first buds starting on the apple trees and aphids have already found the milkweed. Ladybugs are in short supply and we are looking for any leads on LARGE quantity of live lady bugs.

We are happy to report that a few ladybugs have found their way to our milkweed but with the amount of aphids we’re seeing, we need a whole army. Local suppliers seem to be out and we are wary of having ladybugs shipped and end up arriving dead. Do you have a lead on ladybugs? Let us know so we can help keep our Monarch Butterfly Sanctuary free of aphids without using anything that will harm the butterflies or their larvae.

We hope the few ladybugs we have find the aphids
See those yellow dots – those are aphids 🙁

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Posted in: Community, Edible Landscaping, From the Office, Garden, Monarch Butterflies, The Garden

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Mulch and Wood Chips Available

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Thinking gardening time is just around the corner? Just in time for spring cleaning, the PCWD offers free mulch and wood chips to its customers. If you are interested in either wood chips or mulch just come on by the Dutch Flats location anytime. Both are great for gardening, holding in moisture of soil and they make a nice added touch to spruce up your yard or potted plants.

You must bring your own materials to gather or shovel and haul the mulch or wood chips away. If you are planning on gathering a large amount on your own, please let us know in the office as we want to be sure there is enough for everyone.

If you need a larger load of either call the office and we can deliver a dump truck load for $125 delivery charge.

APRIL SPECIAL
Get a dump truck load of WOOD CHIPS for ONLY $75.00
Our deliveries are around 9 cubic yards and you just need to indicate where to leave the pile.

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Posted in: Around the District, Community, Compost, Freebies, From the Office, gardening, Mulch, Pine Cove Water District, Wood chips

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OFFICE UPDATES

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We are a full month into 2021. The pandemic has played a major role in all of our lives over the last year. Businesses have been affected and we are no different.

Since the beginning of the pandemic, in addition to sanitizing all surfaces, wearing masks, and washing our hands often, we took additional precautions such as limiting the amount of in-person services we accommodate and even building a partition at the entrance of our building as well as in between our desks. When the numbers escalated, we split the office shifts to reduce the amount of personal contact we have with each other.

We are happy to announce that as of February 1st, Becky and Jennifer are in the office for their normal business hours of 9am – 4pm. We are still limiting the amount of in-person services and keeping our office “closed” to the public. Our mail slot in the door is accessible at all times to drop off payments and communications, we are available by phone at 951-659-2675, our emergency after hours number 951-294-8282, and by email Becky@pcwd.org and Jennifer@pcwd.org.

Through all of this, it is important to check in on each other. Reach out to your friends and family. If they are isolating during this pandemic, they could probably use someone that cares.

Stay safe and be well.

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Posted in: Community, Customer Infomation, From the Office, Pine Cove Water District

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